Terms of Use

Please read these terms of use carefully before using this service.

How we handle your submission

Your submission will be handled in accordance with our Privacy Notice.

We may use artificial intelligence (AI) tools to summarise and compare submissions to support policy work. This includes using AI tools to analyse sentiment to help us understand patterns and trends in submissions. We only use AI where it is appropriate for the task and the information involved. 

AI supports staff, but it does not replace human judgement – staff remain accountable for decisions and for any content or actions informed by AI.

We are committed to using AI in ways that are transparent, accountable and fair. Our use of AI is confined to non‑decision making activities and does not directly interact with the public. All AI use is subject to governance arrangements and mandatory human oversight.